Connected Healthcare Rooted in Community

South Riverdale Community Health Centre | 2024 Annual Report

What lies at the root of all we do?

The true value of the Community Health Centre (CHC) model of care is in its deep and lasting impact on the diverse and dynamic people we serve, on the communities where our programs and services come to life, and within the broader healthcare system we help strengthen and sustain every day.

Celebrating Cultures and Connecting Communities

Every year, SRCHC brings seniors together to celebrate diversity, enjoy cultural events, and share meals, fostering stronger, more inclusive communities and an unprecedented sense of belonging. These connections are meaningful and vital, with research showing they improve mental health, build resilience and can even increase life expectancy.

Inspiring Innovation and Increasing Access to Team-Based Primary Care

Serving approximately 15,000 people with complex health needs each year, SRCHC is a leader in providing high-quality, inclusive, and accessible team-based primary healthcare in East Toronto. Our services include midwifery, primary care, chronic disease management, allied health and mental health supports, and much more. We focus on empowering and improving the lives of diverse communities, including newcomers, people who are uninsured and people who use drugs. By treating the whole person, we work collaboratively to address physical, mental, spiritual, and social needs.

Breaking Down Barriers and Building Up Hope

We’re committed to building stronger, healthier communities grounded in respect, equity, and hope. For more than 25 years, SRCHC has been delivering safe, evidence-based, trauma-informed harm reduction services. Our approach is rooted in compassion, supporting—without judgement—people who use substances as they navigate their physical, mental, spiritual, and social well-being. We offer low-barrier programs that foster social connection, creative expression, and community building, alongside access to wrap-around services, like primary healthcare, Hep C testing and treatment, mental health counselling, housing referrals, and social prescribing.

Transforming Primary Care : Looking Forward

At SRCHC, as our annual report celebrates, we work with multiple partners and our community to create programs and primary care services that focus on providing low-barrier access to clients who are newcomers, living with chronic conditions, or facing substance use and mental health challenges. To improve access for clients, we provide care at multiple locations in our community, including at local shelters and in people's homes. As the province provides additional funding to increase access to team-based primary care services, we’ll continue to expand this vital work with our community partners.

Statistics at a Glance

Unique Clients Served

31% increase since last fiscal year

Visits in person and virtual (organization-wide)

Programs

Total of 1:1 Visits

Integrated Primary Care (with allied health)

Chronic Disease (DECNET/DESP/Choose Health)

Community Wellness (SALC/Food Centre/Transportation/Health Promotion)

Mental Health and Substance Use

Total for community-based group programs

46% increase over last fiscal year

Total group program attendance

75% increase over last fiscal year

Demographics

At SRCHC, health equity data is extremely important because it drives our decisions on how best to deliver high-quality, team-based care; inspiring us to always improve our approaches to the overall client experience and plan for equitable, community-based programming that engages and ensures positive health outcomes for the people we serve.

clients completed our annual health equity questionnaire

of clients that filled out the questionnaire are racialized

of clients are low income, with less than $40,000 household income

of clients report having a very strong or somewhat strong sense of community belonging

Financial Highlights

Operating Revenue & Expenses

Period ended March 31, 2025

These financial highlights have been extracted from the South Riverdale Community Health Centre’s audited financial statements for the year ended March 31, 2025.

Thank You to Our Donors & Funders

From April 1, 2024 to March 31, 2025

Baraa Arar
Jad Arsbi-Ben Malek
Marlon Arscott
James Bailey
Dorian Baldwin
Jill Barber
Ed Bergshoeff
Michael Brent
Sandy Brodie
Anna Brooker
Allison Buchan-Terrell
Perry Caicco
Claudia Calabro
Jayne Caldwell
Hilary Evans Cameron
Audrey Chan
Cecile Chan
Peter Chan
William Chan
Aneta Chmielewski
Carol Coiffe
Ashley Collier
Sarah Daigle
Richard Daniell
Peter Duckworth-Pilkington
Judy Dunlap
Ivi Egalik
Adam Gilani
Dylan Gott
Robert Guerra
Sarah Griffiths
Walter Hager
Kayla Hillier
Hsing Lu Hou
Holly Huizenga
Derek Ip
Esther Ip
Matthew Jaekel
Kristen Yee Joshi
Ravi Yee Joshi
Gantavya Khanna
Norene Lach
John Lahey
Jasmine Lam
Rachel Lam-Kin-Teng
Irene Lee
Julie Lee
Kwan Oi Lee
Ping-Yuk Luen
Leslie Middaugh
Daniel Moore
Allegra Morgado
Ros Morton
Sonia Nizzer
William Norman
Charlotte Odele
Angus Patterson
Dianne Patychuk
Ann Peel
Surkhab Peerzada
Rachel Penny
Emily Petkovsek
Ann Phillips
Stephanie Porter
Jeffrey R. Primeau
Roman Prokupek
Lynne Raskin
Anna Roosen-Runge
Lisa Roosen-Runge
Jenna Smith
Maurice Smith
Robert Smith
Karen Somerville
Beverley Steinfl
James Carson Stuckey
Joan Tilt
Blayre Tobin
Andrew Townsend
Yuk Ying Tse
Shigeharu Wakita
Adam Wasserman
Ngoc Quyen Wong
Kam Tai Wong
Tao Ye
Sue Yee
Lilian Yeung
Stella Yeung

AJB Welding Inc.
Danforth Jewish Circle
Element Law
Q30 Design Inc.
Sima JJ Drugs Limited
The Kalaman Group Inc.
Toronto Rotary Foundation

Key Funders